United Kingdom: Freelancer profile Ruthart Berberich from Langgöns, Administrator, Koordinator, Servicemanager, Berater, Qualitätsmanagement, Projektleiter | Profiles from freelancers and companies

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Abilities, knowledge, experiences:
Installation, Migration, Support, Consulting, Project Management

Areas:
- Administration
- Support, Onsite and Remote
- Helpdesk
- Infrastructure, IT and Telco
- Data Centre, Maintenance and Move
- Migration
- Consolidation
- Virtualization

Sectors:
- Banking
- Finance
- Pharmaceutical Industry
- Food & Agri

I can work in a team as well as solely on my own responsibility

Soft Skills:
- Reliable
- Well Organized
- Hands-On Mentality


Location: Germany, Hesse, Frankfurt, Rhine-Main Area

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References:
Customer: International pharmaceutical company,
Head Office in USA, <40,000 employees
Period: 5/2009 – 11/2010
IT Service manager for Infrastructure, Server, Applications and Telecommunication
- local Support Hand in Hand with global teams
- Virtualization (VMWare ESX)
- Consolidation
- Support for Data Center
- Server Handling, Installation, EOL
- Disaster Recovery
- SAN (EMC²)
- Network Support for LAN, WLAN, VLAN, WAN; VOIP
- Backup Tape Management (NetBackup)
- Printer Output Management (Stethos W-ELP)
- Telepresence (Cisco)
- Project Coordination
- Coordination with third parties, SLAs
- Coaching, Knowledge Transfer
- Applications and Tools: Remedy, Altiris, Lotus Notes, MS Office, Stethos W-ELP
- Hardware: HP, HP/Compaq, Xerox, Cisco, StorageTek, Avaya

Customer: Business Unit of a German private Bank, < 80.000 employees
Period: 4/2008 – 4/2009
Rollout and Migration of 2500 Clients
- Migration of a local Domain into Domain of Group
- Cloning, Imaging
- Working methods according ITIL and Best Practice
- Action Request System
- Migration of a Callcenter
- Incident Management
- Change Management
- Configuration Management
- Software distribution (MS SMS)
- Testing, UAT
- Aftercare

Customer: Hard- und Software Company, Taiwan
Period: 1/2008 – 3/2008
- Development and Distribution for a virtual Office application
- Online Conferencing, Collaboration in Realtime
- Remote Control, Remote Access
- VOIP
- P2P VPN SSL
- Testing, Usability
- local Assistance in Sales, Marketing and Support
- Translation of Software, Documentation
- Translation and Layout of Brochures (press ready)
- Organising trade-fair appearance

Various Customers:
- Administration and ongoing Support
- Installations
- Troubleshooting, Diagnostics
- Fine Tuning
- IT Consultancy
- Management Advisory
References:
Rabobank International
Deutsche Bank
DWS
Lilly and Company
Novartis
EDEKA

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Temporal and spatial availability.:
Temporary as well as long-run jobs are welcome.
Preferred locations: Germany, Hesse, Frankfurt, Rhine-Main Area

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Other:
Please contact me also for ad-hoc Onsite service