United Kingdom: 24*7 Service Desk Analyst - Media , Project offers

24*7 Service Desk Analyst - Media 24*7 Service Desk Analyst providing a 1st and remote 2nd line technical support for our City based media client. You will be responsible for supporting the following technologies remotely, providing technical, first-time fixes using remote access; Windows XP, Mac OSX 10.5, Active Directory, MS Outlook, MS Office with knowledge of Blackberry advantageous. You will be working in a team of 10 analysts answering around 60 calls a day. You must have excellent